Support and Services

Support Center - If you are unable to find your answer below, please contact Kepware.

Downloads

My Kepware Product Portal:

For unlimited access to all software downloads: Sign up for a My Kepware account. Creating a simple My Kepware account gives you complete access to all free downloads and documentation for the Kepware family of software products. Kepware is a trusted supplier of industrial communications software and we value your business and respect your right to privacy. Click here to read our Privacy Statement.

Instant Access:


VB/VB.NET/VC++ Sample Code

Weather for your Desktop

U-CON Typical Applications

Whitepaper: Serial & Ethernet Data Collection (PDF)


Product Installation & Licensing

License Registration & Unlock (online)

This interface allows customers to obtain an unlock code to register and unlock their Kepware software. This interface is not valid for license recovery after PC/system failures. Please contact Kepware directly for assistance.

Note: An internet connection is required to login to the Registration & Unlock interface but an internet connection is NOT required for your factory floor PC(s).

Installation Guides:


Guide for all Kepware Products (PDF)

U-CON Protocol Server (PDF)

ClientAce (PDF)

Hardware Key Option for KEPServerEX (PDF)

iSNMP OPC Server (PDF)


Knowledge Resources & Self Help

Product Tutorials


Kepware Products on Vista (PDF)

DCOM Configuration Guide (PDF)

Search Knowledge Base

XP Service Pack 2 Suggestions

Data Acquisition Software & Hardware

Serial Converter & Terminal Server Info

Upgrading Legacy COI SNMP Projects

KEPServerEX Information:

- Features Overview
- Search Driver Overviews

- Troubleshooting KEPServerEX
- OPC Client Connectivity Overview
- HMI and OPC Client Guides

- Device Connectivity Test
- Device / Channel Diagnostics

- OPC Server Support & Tech Notes
- Driver Help Files (.chm)
- Driver Support Page