Tuesday, November 24, 2020

PTC Kepware Launches Annual Customer Satisfaction Survey

Posted by Sean Callahan

Customer feedback on our products, support, and services helps us improve customer experience and continue to meet the needs of our customers. We’ve made several important changes over the past year, and this feedback is vital to our understanding of the impact on customers' experiences with our products and how we can improve moving forward. 

 Portland Research Group, an independent, third-party marketing research firm, is managing this research and responses will remain strictly confidential. Customers will receive an email from Portland Research Group's kmcphee@portlandresearch.com. The email contains a link to a questionnaire that will take no more than 15 minutes to complete. 

Participants will have the opportunity at the end of the survey to enter a drawing to win one of ten $100 Amazon.com eGift Cards.
To speak with someone at PTC Kepware or Portland Research Group to learn more about this research, please contact the following representatives using the information provided below:
Sean Callahan, PTC Kepware senior Director Strategic Marketing: scallahan@ptc.com   

Bruce Lockwood, President of Portland Research Group: blockwood@portlandresearch.com

Please visit www.kepware.com for a complete list of Survey Rules