Support Center

Locate the resources you need to solve your configuration and connectivity challenges.

The Kepware Support Center

This page contains links to licensing information, product manuals, technical notes, client connectivity, the Knowledge Base, and more.

 

Customer Self-Service

My Kepware

Utilize the My Kepware account portal to activate and manage licenses, determine your software upgrade eligibility, and submit a support ticket or check on the status of an open case.

Log in or register here

Licensing

Learn about our licensing procedures, activate or transfer a license, and read our policy on emergency licenses. Information on managing hardware key certificates is also available here.

Learn More

Knowledge Base

Explore Kepware’s extensive library of more than 500 Knowledge Base articles for additional resources and troubleshooting information. 

Search the Knowledge Base

 

Support Documentation

Product Manuals

View product manuals for each of our software products, including help files for all KEPServerEX drivers and advanced plug-ins, and application features.

Find a Product Manual

Resource Library

Search our complete repository of Application Notes, Connectivity Guides, Made Easy Guides, and Technical Notes. The Installation Guide is also available here.

Search the Resource Library

Videos

Browse a collection of how-to tutorials and guides to help you configure our products, complete specific tasks, and optimize your communications.

View available videos

Resources


© PTC Inc. All Rights Reserved.