Support Center

Locate the resources you need to solve your configuration and connectivity challenges.

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The Kepware Support Center

This page contains links to licensing information, product manuals, technical notes, client connectivity, the Knowledge Base, and more.


Customer Self-Service

My Kepware

Utilize the My Kepware account portal to activate and manage licenses, determine your software upgrade eligibility, and submit a support ticket or check on the status of an open case.

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Learn about our licensing procedures, activate or transfer a license, and read our policy on emergency licenses. Information on managing hardware key certificates is also available here.

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Knowledge Base

Explore Kepware’s extensive library of more than 500 Knowledge Base articles for additional resources and troubleshooting information. 

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Support Documentation

Product Manuals

View product manuals for each of our software products, including help files for all KEPServerEX drivers and advanced plug-ins, and application features.

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Resource Library

Search our complete repository of Application Notes, Connectivity Guides, Made Easy Guides, and Technical Notes. The Installation Guide is also available here.

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Browse a collection of how-to tutorials and guides to help you configure our products, complete specific tasks, and optimize your communications.

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