Use the search and browse feature to view Kepware's repository of more than 500 Knowledge Base articles. Narrow your results or type your query into the search field below.

Search Solutions Results By: View All Solutions

Kepware Knowledge Base: Solution


InTouch Compatibility with KEPServerEX


Last Update: 11/7/2018

Users should be able to connect KEPServerEX with all versions of InTouch released since DDE support was added in 1986. For FastDDE/SuiteLink support, one of the following must be installed on the PC:

  • FactorySuite 2000 Common Components
  • InTouch Runtime Component version 8.0 or higher

To connect an earlier version of InTouch to KEPServerEX, users must use regular DDE instead of FastDDE/SuiteLink.

Note 1: If KEPServerEX is installed after the FastDDE/SuiteLink-capable version of InTouch has been installed, a FastDDE/SuiteLink tab will be visible in the server's Tools | Options dialog. This means that the server will accept FastDDE/SuiteLink connections from InTouch. For more information, refer to KEPServerEX Client Connectivity Guide For Wonderware InTouch.

Note 2: FactorySuite 2000 components are located on the "Device Integration CD" from InTouch. After these components have been installed, the server installer must be re-run to enable FastDDE/SuiteLink.