Use the search feature to view Kepware's repository of more than 500 Knowledge Base articles. Narrow your results or type your query into the search field below.

Alternatively, if you are unable to find a solution, we have an additional resource - our PTC eSupport Portal . If you are prompted to log into the eSupport Portal, you can use your My Kepware credentials. Need a My Kepware account? Create one here .

Users must run the License Utility for ClientAce as an administrator on the following Microsoft operating systems because some of the information used to license the product cannot be acquired by non-administrators.

• Windows Vista
• Windows 2008 Server
• Windows 7
• Windows 2012 Server
• Windows 8