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Kepware Knowledge Base: Solution


The Server Installation is Very Slow or Fails to Complete


Last Update: 11/7/2018

Problem:
The server installation is very slow or fails to complete.


Possible Cause:
If the Hardware Key feature was selected, delays may be caused by the DNS resolution that is required as part of the Hardware Key licensing component.


Solution:

  1. If Hardware Key support is required, disable or unplug the network connection and then run the install again.
  2. If Hardware Key support is not required, run the installation program and do not select the Hardware Key component.
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