Kepware Knowledge Base: Solution
Hardware Key Does Not Work with Windows 8 and Windows Server 2012
Last Update: 2/7/2019
Problem:
The Hardware Key provided with the installation does not work on Windows 8 and Windows Server 2012.
Solution:
The Hardware Key requires an additional step after installation in order for the product to work properly. For information on resolving this issue, refer to the instructions below.
- Download the new Hardware Key driver at Sentinel LDK Runtime command line. Then, extract the executable.
- Next, open the command line and enter <File Path>\haspdinst.exe -install. Use the file path previously specified.
- Once finished, restart the server.
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