Kepware Knowledge Base: Solution
KEPServerEX 5.19 installation fails when hardware key is selected
Last Update: 11/12/2018
Problem:
The KEPServerEX 5.19 installation fails when hardware key is selected.
Possible Cause:
Installation with a hardware key on 32-bit Windows 10 was attempted.
While Windows 10 is supported for most configurations, hardware keys are not supported on 32-bit Windows 10 machines.
Solution:
- Install 5.19 with a software license.
- Install 5.19 with a hardware key on 64-bit Windows 10 system or Windows 7 system.
- Cancel the installation and remain on version 5.18.
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