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Kepware Knowledge Base: Solution


Activation failed; failed to authenticate with the license server


Last Update: 11/12/2018

Activation failed. Failed to authenticate with the license server.

Problems:

  1. No internet connection is available.
  2. Invalid username or password.

Solutions:

  1. Ensure that the machine being licensed is connected to the internet.
  2. Verify the user name and password are correct.

Note: Verify the user name and password by logging on to www.my.kepware.com/mykepware. Sign up for an account or reset the password from the same location.