Kepware Knowledge Base: Solution
ODBC Administrator Crash Can Cause KEPServerEX Crash
Last Update: 11/7/2018
Problem:
If ODBC Administrator crashes when trying to create a Microsoft Excel DSN with an error message about the operating system not being able to access the application, it can cause KEPServerEX Configuration to crash.
Possible Cause:
There are incompatible products installed on the system; including multiple versions of Microsoft Office and Microsoft Access Runtime.
Solution:
Remove one of the versions. If the Microsoft Access Runtime is removed, it may cause the ODBC Administrator to stop supporting extended Microsoft Excel formats (.xlsx, .xlsm, .xlsb).
©
2022
PTC Inc. All Rights Reserved.