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Kepware Knowledge Base: Solution


"Online operations are not possible due to missing OS components"


Last Update: 11/12/2018

Problem:

In the License Utility, the user is not able to complete online license activation and may also see the message: Online operations are not possible due to missing OS components.

Solution:
If the computer that will run the licensed product (target) does not have internet access, refer to the Offline Activation process.
The necessary OS components are not installed. The online functionality requires a minimum of Windows 7 Service Pack 1, Windows Server 2008 R2, Windows Server 2012, or higher with the latest security updates. Updates are available from Microsoft at the links below: