Activate one or more KEPServerEX Version 6 licenses in a single transaction online or offline. Watch the Video for a six-minute demonstration.
Activating Offline
- To start, open the License Utility on the host machine.
- Right-click on the KEPServerEX icon located in the System Tray and then select License Utility.
- Or
- All Programs / Kepware / KEPServerEX 6 / License / License Utility
- Or
- If the Start Menu and Taskbar options are not available
- "C:\Program Files (x86)\Kepware\KEPServerEX 6\activationclient.exe"
2. Caution: Access to the
License Utility may be password protected if the option was chosen during the install process.
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3. Verify the “Perform Licensing Operations Online When Possible” option has not been selected, and then select
Activate
4. Select “I have one or more software activation IDs”
5. Locate
Activation ID within purchase fulfillment email (Example shown below).
Note: The Emergency ID is meant for restoring server functionality during off hours and will expire one week after activation
6. Copy and Paste the
Activation ID into the text box field. Then, click
Save to File.You can leave this screen open as we will use the Import File button in step #11
NOTE: The
(Optional) fields are useful for Tech Support to locate a lost license, populating them is highly recommended
7. The
License Utility will generate the
request file (“activation_request.txt”) and then display a file-browse dialog. Save the
request file, making note of its location as it will be sent to the My Kepware portal in the next step.
Note: The default filename for the activation
request file is “activation_request.txt”. Users can rename the file to ease license management, which may be especially helpful when activating more than one product at one time.
8. In an internet browser, navigate to the My Kepware portal at
https://mykepware.com. Returning users will be prompted to enter login information, whereas first-time users must create a new My Kepware Account to continue.
Caution: Microsoft Edge browser has known incompatibility issues with this process; use of an alternate browser is recommended
9. Once logged in, select
Activate Product License
10. Now select Upload Activation Request File
11. Complete all required fields on the form, and then click
Generate Activation Response File. Save the activation response file (“response.txt”) to portable media.
Note: The default filename for the activation response file is “activation_response.txt.” Users can rename the file to ease license management, which may be especially helpful when activating more than one product at one time.
12. Next, return to the License Utility. Click
Import File and browse to the downloaded “activation_response” file received from the My Kepware portal, and then click
Open.
Note: At this point, the response file will be processed.
13. Upon successful activation in KEPServerEX, an
Activation Complete screen will be displayed
14. Click
Close to exit or
Next to access the
View Licenses page.
15. Click
Close to exit the License Utility