Kepware Knowledge Base: Solution
Why Does the ClientAce Application Timeout After 1 Hour?
Last Update: 2018/11/07
Problem:
The ClientAce application timed out after an hour of operation.
Reason:
The application is running in Demo Mode. As such, there are several reasons why this may occur:
- The user did not sign the application. If the application is a desktop window, a pop-up message will be received every few minutes informing the user that it is running in demo mode. If the application is a service application, the pop-up message will be suppressed by the service manager.
- The user compiled the application to run in Debug mode. For more information, refer to Signing a ClientAce Project That Will Be Running As a Service.
- The user compiled the application and moved it to another PC, but did not move the license file with it.
- The project was updated from ClientAce V3.5 to V4.0, and a Clean Project was not done before a New Project build. This left the legacy ClientAce OPCLib file in the project, which is incompatible with the new license.
- The legacy ClientAce V3.5 license for the sign tool is being used with the new ClientAce V4.0 sign tool. These are incompatible; the project will not be signed.
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