使用搜索功能查看 Kepware 的信息库,其中包含 500 多篇知识库文章。缩小搜索结果范围,或在下面的搜索字段中输入您的查询。

或者,如果您无法找到解决方案,我们还有另一个资源:我们的 PTC eSupport Portal。 如果系统提示您登录 eSupport Portal,您可以使用“我的 Kepware”凭据。需要一个“我的 Kepware”帐户吗?在此处创建

搜索解决方案结果:
View All Solutions

Kepware Knowledge Base: Solution


Why is my Device Model Is Not Listed?


Last Update: 2018/11/7

If a device model is not listed in the device driver, try using the Open model. This model is present in some drivers to allow users to connect to devices that have not been specifically tested with KEPServerEX, but should be able to communicate with the server using the same protocol supported in the device driver.

If an Open model is not available, users may be able to select a similar model and access some of the data registers in the PLC. Manufacturers generally do not drastically change a protocol from device to device. This method, however, may not allow users to get all of the address ranges needed. If a situation like this occurs, users should contact Technical Support. Kepware's Technical Support team is usually able to increase the address ranges without the device.

In some cases, further development and testing is required to add support for specific device models. If a device can be provided by the customer, it would be helpful for development. On rare occasions, changes may need to be made to the core driver components to support the new device. When this is the case, Kepware may ask for a Non Recurring Engineering (NRE) fee.

Related Products
KEPServerEX